Refund Policy

Returns & Refunds

We will gladly exchange any item or issue a refund, if it is returned in its original packaging, unsoiled and unused, within 14 days from receipt of goods, unless it is a personalised sign. If an item is faulty, it must be returned to us for inspection before replacement goods or refunds can be issued. Personalised signs are non-refundable unless they have been damaged in transit, in this instance please navigate to your account and find your order and complete the form provided. Postage fees will be reimbursed on justified claims.

Personalised stock supplied in accordance with the Buyers orders will not be credited unless found to be faulty. All delivery disputes are to be notified to the Seller within 14 days. No Goods delivered to the Buyer more than three months previously will be accepted for credit. Collection of Goods by a representative of the Seller does not signify acceptance of the Goods for credit.